File A Complaint - California Landlord Accountability Authority

Step 1 of 6

Complainant Information

This information is private by default and is not published as part of a public complaint record.

Full Name Required Email Address Required Telephone Number Preferred Contact Method

Tenancy Type Required

Residential Tenant Commercial Tenant

Step 2 of 6

Property Information

Enter the location connected to the complaint. Staff will verify and link it to the authoritative property registry during intake review.

Street Address Required

Unit, Suite, or Space City Required State Required ZIP Code

Step 3 of 6

Landlord, Owner, or Management

Provide everything you presently know. Unknown information may be researched during administrative review.

Landlord or Property Owner Property Management Company Landlord or Management Email Landlord or Management Phone

I previously notified the landlord, owner, or management company. Prior Notice Details

Step 4 of 6

Complaint Details

Describe the matter factually. Separate what you personally observed from what others reported.

Primary Complaint Category Required

Incident Began Incident Ended

The condition or conduct is ongoing. Short Complaint Summary Required Detailed Narrative Required Requested Resolution

Step 5 of 6

Risk, Impact, and Prior Reporting

These answers help establish administrative review priority. They do not constitute findings.

Possible imminent threat to life or serious bodily safety Retaliation, harassment, or intimidation concern Displacement, closure, or loss-of-possession risk Eviction, lockout, or possession proceeding Accessibility or disability-accommodation issue Confidentiality requested for sensitive identifying information

Agencies, Inspectors, Attorneys, or Other Professionals Contacted Injuries, Displacement, Business Losses, or Other Damages

Evidence uploads will be completed through the separate secure Evidence Submission Portal after the complaint number is issued.

Step 6 of 6

Review and Certification

Review every section before submitting. You will receive a permanent complaint number after successful registration.

I certify that the information submitted is true and complete to the best of my knowledge. I understand that knowingly false submissions may be rejected and preserved in the administrative record. I acknowledge that complaints are subject to CLAA’s controlled public-publication process. Private identifying information is excluded by default, and publication does not constitute a judicial or governmental finding.

By submitting, you request administrative intake and agree to retain your complaint number for all future correspondence.

File a Residential or Commercial Landlord Complaint

Complainant Information

Property Information

Landlord, Owner, or Management

Complaint Details

Risk, Impact, and Prior Reporting

Review and Certification